CATEGORY: Voice of the Customer

Jan 09, 2023

The Joint Commission – How to Ace a Visit from TJC

We recently convened our Voice of the Customer council to discuss a dynamic topic that every department deals with at some point: TJC surveys. Department managers shared their unique experiences with their most recent TJC visit, both the positives and negatives. We’ve assembled some of the key takeaways and suggestions from our VOC council to…
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Aug 08, 2022

The Impacts of Staffing Shortages on Sterile Processing

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May 22, 2022

The State of Sterile Processing: “The Industry is Coming Home to Roost”

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May 17, 2022

Establishing & Maintaining a Great Culture in Sterile Processing

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May 02, 2022

Sterile Processing Staffing & Retention in 2022: Insights from Central Sterile Managers

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Jan 21, 2022

Quality Over Quantity in Sterile Processing Part 2 – How to begin the Quality Journey

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Jan 21, 2022

Quantity Over Quality in Sterile Processing Part 1: Cause and Effects

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