CATEGORY: Voice of the Customer

Oct 03, 2023

Identifying Educational Needs for Your Department

In August, we brought our Voice of the Customer panel together to delve into a topic that SPD professionals across country identified as top-of-mind in our 2023 SPD State of the Industry Report: training & education. With standards & guidelines continuing to evolve and the complexity of instruments growing, keeping a team’s knowledge and skills…
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Jul 05, 2023

How to Build Meaningful Department Scorecards

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Jul 05, 2023

Departmental Problem Solving with Data

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Jun 23, 2023

Don’t Let the Work Around Become the Workflow – Optimizing Your Department with Data

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Jun 16, 2023

Studying Your Department: Where to Start and How to Gather Data

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May 23, 2023

Spring VOC Takeaways: Data as a Driver of Decisions

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Feb 02, 2023

The Joint Commission – The Silver Lining of a TJC Visit

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Jan 09, 2023

The Joint Commission – How to Ace a Visit from TJC

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Aug 08, 2022

The Impacts of Staffing Shortages on Sterile Processing

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