CATEGORY: Voice of the Customer

Nov 05, 2025

Four Practical AI Ideas SPD Leaders Can Pilot Now

In September we met with our Voice of the Customer council and followed up with breakout conversations to explore how sterile processing leaders are applying AI today. The themes were pragmatic. Teams want tools that support standards, training, and staffing without disrupting existing workflows.  We sat down with Angus Bruce, CSS Director at Boston Children’s…
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Nov 05, 2025

Three practical ways SPDs are using AI

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Jul 10, 2025

Using Data to Hold Vendors Accountable in Sterile Processing

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Jul 10, 2025

Building Stronger Vendor Policies: Accountability, Safety, and Collaboration in Sterile Processing

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Jul 10, 2025

Optimizing Vendor Operations in Sterile Processing: Practical Strategies for Efficiency and Accountability

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Feb 05, 2025

Staffing Challenges: How to Build a Candidate Funnel for your Department

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Apr 30, 2024

Justifying an Educator Role in Your Department

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Apr 30, 2024

The Many Roles of Educators

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Oct 03, 2023

Sterile Processing Training and Education Best Practices

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